Alumni Travel Program FAQ
Below is further information regarding Marquette Explorers Alumni & Friends Travel Program. Click the titles below for expanded information.
Do you have to be a Marquette University graduate to travel on your trips?
We welcome all Marquette University alumni, parents, and friends to join our trips. The great thing about traveling with our travel program is that all of our travellers share a common desire to be connected with Marquette in a meaningful way.
How do I book a trip?
View our upcoming trips on the website. If you are interested in learning more about a specific trip, you can click on “Learn more,” which will take you to our travel partner’s website that is hosting that particular trip. There you will find more information about the specific trip as well as information on how to book the trip, which you can do online or over the phone.
If you contact the travel partner via phone, please remember to notify the travel partner that you are with Marquette University.
Below is a list of our travel partners and their contact information.
AESU
www.aesu.com/marquette
410-366-5494
alumni@aesu.com
AHI
marque.ahitravel.com
800.323.7373
GO NEXT
gonext.com/groups/marquette-university
800.842.9023
askgonext@gonext.com
GO HAGAN
gohagantravel.com/partner/marquette-university/
800.922.3088
TREK TRAVEL
https://trektravel.com/
866-464-8735
Sales@TrekTravel.com
Do you have any tips for booking trips?
We recommend that you book sooner rather than later as there are a limited amount of spaces on each tour for each alumni group. Additionally, the best cabins and rooms are booked quickly, usually only a month or two after the trip is announced.
Special pricing and other incentives are also sometimes available for booking early. To avoid disappointment, we recommend making your deposit to hold your reservation as soon as you know you'd like to join us on a trip.
What if there is a waitlist?
If a trip is waitlisted, we recommend that you add your name to the waitlist as spots may become available or another date for the trip might be added. Contact the travel partner on the trip page to be included on the waitlist.
I booked a trip, now what?
After booking your trip, a confirmation letter and all travel materials will be sent directly from our travel partner. This includes destination details, itineraries, travel insurance information (if applicable), airfare documents, payment invoices, and pre-departure details (climate, clothing, weather, currency, etc.).
You will also receive a welcome email from the Marquette Explorers Alumni & Friends Travel Program. A few weeks before departure you will receive a note from Marquette in the mail and final documents from our travel partner.
Our office serves as a liaison between you and our travel partners and we are always happy to assist and answer any questions you may have.
How is airfare handled?
Some trips may include airfare in the price of the trip, but for tours without airfare, you can choose to make your own arrangements. Many people participate in frequent flyer clubs and prefer to book their own flights, while others choose to take advantage of the special airfare rates offered by the travel partner.
We recommend discussing your options with the travel partner. If you choose to book your own flights, be aware that you are responsible for making connections and transfers to join the group. The travel partner can provide you with these details prior to reserving your own flight.
What happens if I need to cancel my trip? Will I be refunded?
Please read the cancellation policies that apply to your particular trip, as penalties may apply. With certain travel partners, trip cancellation insurance can be added to your travel insurance package to protect against any costs associated with cancellations.
What are the physical requirements for trips?
The Marquette Explorers Alumni & Friends Travel Program offers a wide variety of trips for all ages, from young alumni to those enjoying their golden years. The activity levels range from more leisurely to highly active. Overall, we recommend that all participants be in good physical health and able to keep pace with an active group on long days of traveling. The anticipated activity levels, defined below, are indicated in each trip’s description.
Level 1: Leisure
Appropriate for those in good health and mobility. Travelers should be comfortable participating in up to three hours of physical activity per day. Activities range from light to moderate intensity and include walking, sometimes on uneven terrain, and climbing stairs.
Level 2: Moderately Active
This program is intended for active individuals and requires higher mobility due to steep hills and stairs to climb. Guests should be able to enjoy up to five hours or more of walking, be sure-footed on cobbled and uneven surfaces, and walk up and down stairs without assistance. Good health is required.
Level 3: Highly Active
This program is for those who live highly active lives and are comfortable participating in up to seven hours of physical activity per day. Trip activities will have a higher intensity and may include all of the above in addition to exposure to high altitude and extreme temperatures, hiking, biking, and itineraries with a demanding daily schedule. Excellent health is essential.
How do I learn more information about a trip I’m interested in?
Visit the Explore Upcoming Trips page to view all upcoming trips. If you are interested in learning more about a specific trip, you can click on “Learn more,” which will take you to our travel partner’s site that is hosting that particular trip. The travel partner’s website will have the most up to date information, including dates, pricing, itinerary, tour overview, booking details, photos, and more.
You can always reach out to our travel program coordinator at alumni@marquette.edu with questions or to request additional information. Once you are booked for a trip, you will receive detailed tour information directly from our travel partner.
What is the typical Marquette travel group size?
Group sizes range from 2 to 15 Marquette travellers with most programs averaging 6 travellers. The majority of our trips are currently not exclusive to just Marquette travellers and will include some alumni travelers from other institutions.
What is the age range of travellers?
Travelers range in age from late teens to late retirement. Our programs are designed for those over 18 years of age, and there is no maximum age limit for travelers in good health.
Can children participate?
Unless indicated as a “family program”, our trips are designed for an adult audience and there are age restrictions on minors under the age of 18. Travelers over 18 are welcome to accompany adults on tours.
Does group travel allow flexibility around the tour schedule?
Many travellers opt to arrive early or stay longer. Some tours also offer a pre-program and/or post-program for an additional fee. While we are unable to change the itinerary to meet the needs or wishes of an individual or couple, it is always an option to leave the group for periods of time if you would like to explore on your own.
Who will be escorting the trip?
In addition to your fellow Marquette alumni and friends, all tours are led by an expert travel director appointed by our travel partner. The tour director is knowledgeable about the travel destination and will oversee the group, answer questions, troubleshoot, and guide your group throughout the duration of the trip. A Marquette University staff or faculty host may also accompany the group if the required minimum of participants is met. We make every effort to send a Marquette host in order to enhance your travel experience.
How can I contact the Marquette Explorers Alumni & Friends Travel Program with questions?
For questions about a trip or to make a reservation, please contact the travel partner listed on the trip description. For all other questions or to receive travel updates, please contact us at alumni@marquette.edu or call (800) 344-7544.